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Buying a car

Buying a car

Assortment

Do you have all car brands and models in stock?

Do you always have the latest car models in stock?

Can I get an e-mail when a car is back in stock?

Is the quality of a Cardoen car the same as a brand dealer?

Searching cars

Where is the car I want?

I saw a car in a Cardoen branch, but can't find it on the website.

What does it mean when a car is marked "reserved" on the website?

Why is there a white cloth over the car on the website?

What does it mean when it says "sold" next to a car on the website?

What does it mean when it says 'expected' next to a car on the website?

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Car features

I'm looking for a car with specific features and can't find that information on your website.

Do you have cars with 7 seats?

Do you have cars with high seats?

Can I add extra options to the car?

What are the differences between the models: monovolume, sedan, estate, SUV, coupé and convertible?

What is the difference between a monovolume, an SUV and a light cargo?

Does every car with on-board computer have GPS?

What is the legal kit?

What is a day registration?

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Reserving cars

Am I obligated to buy the car if I reserve it?

How can I reserve a car online?

How can I cancel a reservation?

When will you refund the 250 euros of my reservation?

What does a reservation mean?

How many cars can I reserve at the same time?

I reserved a car, but I see it is "sold" on the website, what now?

I reserved a car, but I don't see it on the website anymore, what now?

Why do I have to pay for a reservation?

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Buying process & conditions

What are the steps to buying a car from Cardoen?

How is buying from Cardoen different from buying from an individual?

What are the terms and conditions of sale at Cardoen?

Can I buy a car from Cardoen as a foreigner?

Prices

Do you give additional discounts on the price shown?

How much tax do I have to pay for my car?

Why is a new car cheaper at Cardoen than at the dealer?

How does Cardoen's lowest price guarantee work?

Are the vehicle registration tax and road tax included in the price?

Is VAT included in the price?

Are all options included in the price shown on the website?

What if there is a sign with "price to be determined" on a car in the Cardoen branch?

Does Cardoen apply the lower VAT rate for persons with disabilities?

Do I get an extra discount as a diplomat?

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Financing & leasing

Can I finance my car through Cardoen?

How does a Cardoen Lease work?

How much can I borrow for my car?

What is the difference between Cardoen Finance and Cardoen Lease?

Is a down payment required when buying a new car?

What is the status of my financing?

What is the difference between a private lease and Cardoen Lease (Comfort+)?

Do you also offer private leasing?

Is it possible for me to arrange financing or leasing through my own bank?

Can I pay cash for my car?

Can I use Cardoen Lease or financing if I am on the black list?

Over how many months will I pay my financing installments?

Can I adjust my Cardoen Lease contract?

Can I cancel my Cardoen Lease contract early?

Can I change the duration of my current car financing?

Can I borrow if I still have an outstanding loan on my previous car?

What if I have a total loss accident and my car is not paid off yet?

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Almost-new vs new

What is the difference between a new and almost-new car?

How does Cardoen select its almost-new cars? What conditions must a car meet to qualify as "almost-new"?

Why should I buy an almost-new car?

Why should I buy a new car?

After your purchase

How soon can I pick up my car after I have bought it?

Can I come pick up my new car during the weekend?

What is the BIV / vehicle registration tax?

What is the driving tax/traffic tax and why does it differ in Flanders, Brussels and Wallonia?

How do I register my new car?

Why does my new Cardoen car have to go to the inspection first?

Does Cardoen deliver my car to my home?

If Cardoen delivers the car, will you pick up my current car?

Can my car be delivered to another branch?

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Business purchases

Can I recover VAT if I buy a used car from Cardoen?

Which cars are 100% tax deductible?

Do I get a fleet discount at Cardoen?

As a newly started self-employed person, can I buy a car from you?